The room featured a lovely balcony overlooking the garden, creating a perfect spot to unwind with a cup of coffee. The friendly staff impressed me by remembering my name and offering personalized recommendations for local attractions. I loved the thoughtful touches, like the cozy decor in the lobby that added to the warm ambiance.

The bathroom needed some maintenance, as the bath door couldn’t fully close.

Clean place with breathtaking view over the hills. Amiable, very, very nice staff towards all guests. A sofa bed, central heating, and an electronic key card available in the standard king suite. A good choice of goodies for breakfast.

The staff helped with everything. Variety of food for breakfast, which was tasty to satisfy everyone. Location: the hotel was really close to restaurants, the park and city center and Gondola...

This recently renovated place, set in a charming building, offers beautiful mountain views and is conveniently located near the old town center, cafes, ski lifts, and restaurants.

This place is conveniently located just 0.5 km away from the airport and the room was modern, cozy, and equipped with smoke detectors for safety.

We stayed in a standard king room that came with an electronic key card, a work desk, and a flat-screen TV with cable channels. the location was excellent, situated near a nice garden and a park. 🌳.

The rooms here are really comfy and come with spacious bathrooms. You’ll find a private safe, a sofa bed, and central heating for your convenience. Plus, the location is fantastic—just a short walk to the city center. 🌟.

I was very impressed with the suite. It offered a huge variety of supplies, including a work desk, a multi-channel television, and a comfortable seating area. the location is great, just a short distance from the gondola during the day, as well as cafes and the last slope.

We had a wonderful stay at this luxurious hotel. The location in the center of the city was extremely convenient, allowing us to easily explore all the attractions nearby. The room was spacious and well-equipped, providing us with great comfort throughout our stay. The staff were extremely friendly and helpful, always going above and beyond to ensure our needs were met. The hotel offered a wide range of amenities, including a spa and wellness center with an indoor swimming pool, sauna, and jacuzzi, which provided us with the perfect opportunity to relax and unwind. Additionally, the free Wi-Fi and parking were much appreciated.

We highly recommend this place to everyone.

The hotel had a nice outdoors area, spacious rooms with comfortable beds, a reasonable price that included breakfast and spa access, helpful staff, and a great location near Bansko center.

No.

The hotel is conveniently located close to the city center and within walking distance to the gondola station necessary to access the slopes. the rooms are clean and comfortable with some offering lovely views. the staff is polite and helpful, providing great service. Breakfast offers a good variety of options, and the bar is reasonably priced. the swimming pool and Jacuzzi provide a relaxing atmosphere after a long day of skiing and sight-seeing.

Some guests may experience noise from other guests, which can be disruptive.

Our romantic winter escape was enjoyable. We appreciated the spacious and tidy rooms that had a comfortable bed and nice mountain views. the hotel provided free shuttle service to the ski slopes and had an indoor pool that was nice for relaxing after a day on the slopes.

The breakfast buffet was not as diverse as we expected, with limited options for vegetarians. The hotel could also improve on soundproofing as we could hear some outside noise from the road.

Great location next to a beautiful park and walking distance to the old centre with free concerts. The hotel is clean with good facilities, friendly staff, and a decent breakfast.

There was nothing I didn't like.

Spent Easter at a hotel in Bulgaria. the food was really good and the rooms were clean and cozy. the location was perfect, close to the center of the city and also near the ski slopes. Enjoyed the spa services, particularly the pool and hot tub.

The noise level was pretty high , which made it hard to sleep. had to pay extra for the bathrobe and slippers in order to use the spa facilities, which was a bit of a bummer.